Runway Networks Ticketing System
A comprehensive PHP/MySQL MVC ticketing platform with role-based access control for a Ugandan ISP. Four dedicated tracker modules cover Preventive Maintenance, Termination, Installation, and Airtel Link Count.
Key Outcomes
- doneDigitized 100% of field engineering workflows
- doneReal-time ticket tracking across 4 operational modules
- doneAndroid companion app for field team access
"Cloudcommet turned our paper-based ticketing process into a real-time system in under 6 weeks."
— Operations Manager, Runway Networks